Maison Alhambra Jardin De Reve EDP For Women – 100ml

🛍️ Frequently Asked Questions

1. Are your perfumes original?

Yes. All products sold on Shopacqua are 100% authentic and sourced from authorized distributors and trusted suppliers. No fakes, no imitations—only genuine fragrances.

2. Why are your prices lower than retail stores?

We operate primarily online and source efficiently, allowing us to offer competitive pricing without compromising authenticity.

3. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery on select orders and locations. Availability will be shown at checkout.

4. How long will my order take to arrive?

Orders are typically delivered within:
Mumbai: 1–3 business days
Rest of India: 3–7 business days
You’ll receive tracking details once your order is shipped.

5. What are the shipping charges?

Free shipping on orders above ₹2999

6. Can I return or exchange a perfume?

Due to the nature of fragrances, we only accept returns if:
The product is damaged, defective, or incorrect
Please contact us within 48 hours of delivery with photos/videos.

7. How can I be sure a fragrance will suit me?

Fragrance is personal. We recommend:
Checking notes and descriptions

8. Do you sell testers or partial bottles?

No. We only sell brand-new, sealed products unless clearly stated otherwise.

9. What if my product arrives damaged?

We’ve got you covered. Share an unboxing video and images within 48 hours, and we’ll replace or refund your order quickly.

10. How can I track my order?

Once shipped, you’ll receive a tracking link via SMS/email/WhatsApp to monitor your delivery in real-time.

11. Can I cancel my order?

Yes, but only before it is shipped. Once dispatched, cancellations are not possible.

12. Do you stock international and niche brands?

Absolutely. Shopacqua offers a curated range of:
Designer fragrances
Niche perfumes
Middle Eastern/Arabic perfumes

13. Is it safe to order from your website?

Yes. Our website uses secure payment gateways and encryption to protect your data.

14. Do perfumes last long?

Longevity depends on the fragrance type:
EDT: 4–6 hours
EDP: 6–10 hours
Parfum: 10+ hours
Skin type and weather can also affect performance.

15. How should I store my perfume?

Keep your fragrances:
Away from direct sunlight
In a cool, dry place
With the cap tightly closed
This helps preserve scent quality.

16. Expiry / Shelf Life of the Perfume?

Perfumes don't expire — they evolve. Once opened, most fragrances retain their character for 3–4 years. Store them in a cool, dry place away from sunlight, and they'll last well beyond that.